Welcome to Qecuni. We specialize in professional soundproofing installation services for apartments, helping you create a peaceful and comfortable living environment. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

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1. Information We Collect

Personal Data

When you contact us for soundproofing services or request a consultation, we may collect personally identifiable information that you voluntarily provide to us. This information may include:

• Your name and contact information (email address, phone number, postal address)
• Property details and address where soundproofing installation is required
• Payment and billing information for service transactions
• Communication preferences and service requirements
• Any other information you choose to provide when contacting us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

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2. How We Use Your Information

We use the information we collect for various purposes related to our soundproofing installation services:

1. Service Delivery: To provide, maintain, and improve our soundproofing installation services, including scheduling appointments, conducting site assessments, and completing installation projects.
2. Communication: To respond to your inquiries, provide customer support, send service updates, and communicate important information about your soundproofing project.
3. Business Operations: To process payments, maintain records, manage contracts, and fulfill our obligations under service agreements.
4. Marketing: To send you promotional materials, special offers, and information about our soundproofing services, provided you have opted in to receive such communications.
5. Website Improvement: To analyze website usage patterns, improve user experience, and optimize our online presence.
6. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

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3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with trusted contractors, suppliers, and service providers who assist us in delivering soundproofing installation services.
• Legal Requirements: We may disclose information when required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• Consent: We may share information with your explicit consent for specific purposes.

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4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption protocols, access controls, and regular security assessments. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: The right to request access to the personal information we hold about you
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information
• Objection: The right to object to certain processing activities
• Portability: The right to receive your data in a structured, commonly used format
• Withdraw Consent: The right to withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information provided below.

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6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect certain website functionalities.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

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8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

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9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

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10. Contact Information

We are committed to protecting your privacy and ensuring transparency in how we handle your personal information. Thank you for trusting Qecuni with your soundproofing needs.